MANAGED SERVICES

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NEMAS’ Managed Services program provides our clients and their customers with a single point of contact to receive technical support, field service, installation and engineering quality management. 

 
We partner with our clients in support of all areas of their retail partner and consumer needs. We apply our expertise in product warranty management, product design, contact center management, warehousing and business process optimization to each clients requirements to ensure a successful partnership.

 
NEMAS can be considered an extension of our client’s product team. 

• User’s manual review 

• Service Manual Review

• Warranty Statement review

• Product failure reports

• Design improvement suggestions

• Field test placements and reviews